Accessibility Statement

This accessibilty statement applies to the website of Highland Reserve Forces’ and Cadets’ Association (HRFCA):

This website is run by the HRFCA in-house communications team. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We have made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know a small amount of content on this website is not fully accessible:

  • Your screen reader may not be able to read some of the older PDF documents still stored on our website.
  • Some older images and images on our old news articles may not have alternative text descriptions.
  • The home page slideshow may not be fully accessible for those using a screen reader.
  • We have on occasion embedded videos from YouTube, produced by other organisations, into articles on our website, to which subtitles were not added and for which there is little description in the accompanying text.

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

We’ll consider your request and get back to you within five working days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or if you think we are not meeting accessibility requirements, you can:

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

Highland Reserve Forces’ and Cadets’ Association is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the exemption listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations


Disproportionate burden

Non-text content (WCAG 2.1 success criterion 1.1.1)

Some images do not have a text alternative, so people using a screen reader cannot access the information.

Any images which do not contain alternative text descriptions are from past news articles, which are not essential for users to access our services and serve only to illustrate the text. It would be a disproportionate burden to our small team, at the current time, to add alternative text descriptions to all images.

Content that’s not within the scope of the accessibility regulations

PDFs and other documents

Some of our older PDFs and Word documents may not work with screen readers.

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.

Any new PDFs or Word documents we publish will meet accessibility standards.

Live video

We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.

Interactive tools and transactions

Some of our interactive forms are difficult to navigate using a keyboard. For example, because some form controls are missing a ‘label’ tag.

Our forms are built and hosted through third party software and ‘skinned’ to look like our website.

We’ve assessed the cost of fixing the issues with navigation and accessing information, and with interactive tools and transactions. We believe that doing so now would be a disproportionate burden within the meaning of the accessibility regulations.

What we’re doing to improve accessibility

When we publish new content, we’ll make sure our use of images meets accessibility standards, and will begin a process of continuous improvement to add alternative text descriptions to all images on our website.

Preparation of this accessibility statement

This statement was prepared on 14 December 2020. This website was last tested internally for accessibility on 14 December 2020. It will next be reviewed in December 2021.